Our commitment to customers

1. Safe shopping from Maadiran.com
Madiran server trusted software encrypts all customers’ personal information, including their names, orders and addresses. All entered letters are converted to K-bits and after encryption are sent via the Internet.

2. Shipping costs
Madiran uses the fastest and cheapest method to send customer orders. We have selected the best service at competitive prices with a lot of research on postal companies and how to deliver their shipments.

3. Ability to return orders through Maadiran.com
If customers are dissatisfied with their purchase for any reason, they can return the purchased product to the company within 7 working days from the date of delivery of the order, provided it is not damaged or changed (packaging and seal label is not opened) and your amount Receive in full.

4. Marketing communications and updates
As a customer, site member or competitor, you will receive emails from time to time including special offers or new news and services from Madiran. We hope you find this information and updates interesting. If you do not want to receive the above emails, you can change its setting in the ‘Manage information‘ section.

5. Privacy
We are committed to protecting your personal information. The information entered by customers is very important in terms of personalization and the development of their shopping experiences from mothers. We use customer information to organize orders, send goods, provide services, pay evaluation, inform the ordering stage, type of product and its services, special offers and update registered items. We are responsible for maintaining your account and other registered information, such as your wish list, options viewed, as well as your customers and services offered. Madiran will use customer information to improve its products and performance and will prevent any possible misuse of website technical and logistical information or fraud. For more information, please read the ‘Privacy’ section.

6. Handle complaints
We will handle all complaints regarding Maadiran.com and use them to improve our performance and service. Dear customers, you can hear your criticisms and suggestions by contacting Madiran’s customer satisfaction team.

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